Crisis Management
Chair: Simon Prideaux (The Royal Bank of Scotland plc)
Speakers: Gavin Ingham Brook (Spada Ltd.) and
Richard Tromans (Jomati Consultants LLP)
This workshop (guided by experienced practitioners) considers:
- The nature of "crises" and how they can arise in a professional services firm
- Management practices firms can adopt to minimise the scope for crises arising
- Procedures to minimise the impact of crises on the firm’s various stakeholders (including clients and employees)
- Where to turn for support when a crisis “breaks”
- Managing the media (having regard to their needs and methods)
Outcome: Delegates will be better able to:
- Advise clients on the practical steps needed to minimise the occurrence and impact of crises
- Position their own firms to avoid crises and the potential for negative impact on their stakeholders